Kronem Labs
KRONEM REACH
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Privacy Policy

Last Updated: November 2025

Responsible: KronemLabs
Contact Email: contact@kronemlabs.com

1. Introduction

KronemReach is a platform developed by KronemLabs to automate sales and commercial contact campaigns through various channels, such as phone calls, WhatsApp messages, or emails.

Users can create and manage campaigns, register prospects, and allow an artificial intelligence agent to conduct outreach and schedule appointments.

To facilitate meeting coordination and follow-ups, the application integrates with Google Calendar and Microsoft Calendar, allowing users to connect their accounts to check availability and create events automatically.

2. Information We Collect and Use

KronemReach only accesses information necessary from integrated calendar services (Google Calendar and Microsoft Teams Calendar) to:

KronemReach does not access other services (such as Gmail, Outlook Mail, Drive, OneDrive, or contacts) and does not collect additional personal data beyond what is strictly necessary for system operation.

3. Prospect Data

Prospect data (name, phone, email, or other user-defined fields) is exclusively loaded by users within the platform.

This information is used solely to execute commercial or sales contact campaigns, which may be conducted via telephone, instant messaging, or email.

KronemLabs guarantees that:

4. Purpose of Processing

Information managed by KronemReach is used exclusively to:

KronemLabs does not use data for advertising, analytics, or profiling purposes, nor does it combine it with external information.

5. Data Storage and Retention

Campaign and prospect data is stored in controlled and protected environments under KronemLabs' infrastructure.

Calendar data (titles, dates, and times) is processed exclusively for appointment scheduling and is not retained outside the operational context.

Google or Microsoft authentication tokens are stored securely and encrypted, and are automatically deleted when access is revoked.

KronemLabs applies measures aligned with international information security standards (such as ISO 27001) and industry best practices.

6. Confidentiality and Data Protection

All information managed within the system—including prospects, campaigns, users, records, and events—is considered strictly confidential.

KronemLabs does not share, sell, or disclose information to third parties, except under valid legal requirement with proper notification.

Access to data is limited exclusively to authenticated users and automated processes necessary to operate the system.

7. Information Security

KronemLabs implements security policies that include:

These measures ensure that information remains secure, integral, and available only to authorized users.

8. User Rights

Users may at any time:

9. Legal Compliance and Applicable Regulations

KronemLabs declares that personal data processing within the KronemReach platform is conducted in compliance with Law No. 25,326 on Personal Data Protection of the Argentine Republic, its regulatory decree, and complementary regulations.

Data subjects may exercise their rights of access, rectification, update, or deletion provided by said law by contacting contact@kronemlabs.com.

Additionally, it is informed that the Agency for Access to Public Information (AAIP) is the control authority of Law 25,326 and may receive complaints or inquiries about personal data processing in the country.

10. Changes to This Policy

KronemLabs may modify this Privacy Policy at any time.

Modifications will be published with a new update date and will take effect immediately.

We recommend reviewing this policy periodically to stay informed about how information is protected.