Kronem Labs
KRONEM REACH
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Terms of Service

Last Updated: November 2025

Responsible: KronemLabs
Contact Email: contact@kronemlabs.com

1. Acceptance of Terms

By registering or using KronemReach, the user agrees to comply with these Terms of Service ("Terms"), as well as the Privacy Policy available at the platform.

If the user does not agree with these Terms, they must refrain from using the platform.

2. Service Description

KronemReach is a platform developed by KronemLabs that enables automation of sales and commercial contact campaigns through various channels, including phone calls, WhatsApp messages, and emails.

The system can integrate with external services, such as Google Calendar and Microsoft Calendar, only with the user's express authorization.

The service is currently available only in the Argentine Republic and is offered for legitimate commercial purposes, in accordance with applicable regulations.

3. Account Registration and Use

The user is responsible for the confidentiality of their access credentials and all actions performed under their account.

KronemLabs will not be liable for losses or damages arising from unauthorized use of accounts.

The user commits to:

4. Permitted Use and Prohibitions

The user may only use KronemReach for legitimate commercial purposes related to managing sales or prospect contact campaigns.

It is strictly prohibited to use the platform to promote, sell, or disseminate:

Furthermore, the user must comply with the provisions of the National "Do Not Call" Registry (https://nollame.aaip.gob.ar/) and guarantees that prospect data loaded into the platform does not violate such regulations.

In the event that a prospect is registered in said list and commercial contact is made without their consent, responsibility will lie exclusively with the user who performed the upload or communication, exempting KronemLabs from any claim or sanction.

KronemLabs reserves the right to suspend or cancel any account or campaign that violates these rules, without prior notice and without right to refund.

5. Integrations and Third-Party Services

KronemReach may integrate with external services, such as Google or Microsoft.

By connecting such accounts, the user authorizes limited access to necessary information (for example, calendar management).

KronemLabs is not responsible for the policies, availability, or operation of such external services.

6. Intellectual Property

KronemReach, its source code, design, logos, and functionalities are the exclusive property of KronemLabs.

Use of the service does not grant the user any intellectual property rights, except for a limited and revocable license to operate the platform in accordance with these Terms.

The user retains ownership of data they upload to the platform (for example, prospect or campaign information). KronemLabs only processes it in accordance with the Privacy Policy and user instructions.

7. Limitation of Liability

KronemLabs makes its best efforts to ensure the availability, security, and proper operation of the service, but cannot guarantee continuous or error-free availability.

In no event shall KronemLabs be liable for direct, indirect, or consequential damages arising from the use or inability to use the service, including loss of data or interruptions.

8. Security and Data Protection

KronemLabs applies appropriate technical and organizational security measures, complying with international standards such as ISO 27001, to ensure the confidentiality, integrity, and availability of data.

Personal data processing is governed by KronemReach's Privacy Policy, which forms an integral part of these Terms.

9. Modifications

KronemLabs may modify these Terms of Service at any time.

Updated versions will be published with a new effective date.

Continued use of the platform after modifications will imply acceptance of the new terms.

10. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Argentine Republic.

Any dispute will be resolved before the competent courts of the city of Santa Fe, with the parties waiving any other jurisdiction that may correspond.